Your personal data are of major importance to us. We appreciate your confidence and we are committed to protect all your personal data. This unit is updated from time to time and outlines the way we collect, use and share your personal information, and the way we use “cookies”. Kite-Booking.com offers online services through its websites and its applications for mobile services, as well as through other online platforms. The following information regards all the above mentioned platforms.
What kind of personal information is used by Kite-Booking. com?
When you make a reservation of a service you are requested to provide us with your name, address, telephone number and e-mail address.
When you visit our websites, even in the case you do not complete a reservation, we collect certain information such as your IP address, your web browser and information regarding the operational system of your terminal equipment, the application’s edition, the language settings and the pages you have previously browsed. In the case you use a mobile device we may also collect a number of identifiable elements of your device such as its relevant settings and traits and coordinates of longitude and latitude.
We use your personal details mainly to facilitate and complete your online reservations as well as to transfer your reservation data to the actual provider.
• Customer comments:
We may use your contact information in order to request your comments after having experienced the services. Thus you may assist other users to select the ideal service for them.
• Account management:
Our website offers the option to create a user’s account. For its proper management we use the data you provide us, thus allowing you to benefit from special offers, complete future reservations and manage your personal settings. We also allow you to see the comments you have previously submitted for schools. The shared information in so doing include your name and surname, your photograph and your submitted comments.
• Promotional activities:
– Personalized information may be created and displayed in our website on the basis of the information you share with us.
– Whenever we assume that a certain offer may be of your interest, we may communicate with you even by calling you.
• Other communications:
At times, we may communicate with you via e-mail, post, telephone or sms, according to the contact information you have shared with us. This might occur for various reasons:
– We may need to answer and manage claims that you have submitted.
– In the case you use our services we may send you questionnaires or invite you to submit your comments regarding your experience from Kite-Booking.com.
– We may also send you additional information regarding your reservation, such contact ways with Kite-Booking.com in the case you need our assistance.
• Tracking and prevention of fraud:
We may use your personal data in order to track or prevent a fraud and other illegal and undesired actions.
We use social media to promote the services of our associates and to promote, improve and facilitate our own services as well. For this reason, we have embedded social media plugins in the website of Kite-Booking.com. Thus when you click on one of the buttons and register with your account from a certain social media platform, the furnished information is notified to the provider of the social media and it potentially appears to your respective profile so as to be notified to the rest members of your network.
We may also offer you the option to connect to the services of Kite-Booking.com by using your social media accounts. The actual social media provider will be the competent person to further inform you on the use and process of your data in such cases.
In certain cases, we may share your personal data with third parties.
• The provider of the reserved service:
For the completion of your reservation, we need to transfer the relevant reservation data to the provider of the service with whom you have made the reservation.
• Competent authorities:
We may notify governmental or investigating authorities of your personal information if so required by the law (or any legislative regulations). We may also disclose your personal data if it is considered to be absolutely necessary for the prevention, tracking or prosecution of criminal activities.
Our website uses location services to assist you find services nearby your current location.
Cookies are mainly used to help us remember your previous choices, such as the currency you use. Thus, we ensure that the website will recognize you upon your return.
We attempt to provide our users an advanced and manageable website that will automatically adapt to their needs and wishes. For its achievement, our website uses the following types of cookies:
• Technical cookies:
We use technical cookies in order to present you our website, ensure its proper operation, create user accounts and ascertain that you have the necessary means to create an account and manage your reservations. These technical cookies are essential for the proper operation of the website.
• Functional cookies:
• Analytical cookies:
These cookies are used to help us better understand the way our visitors use the website, know what functions properly in it and what does not, optimize our website and ensure that it remains an interesting and updated website. The data we collect comprise information about the websites you have already visited, referring and exit pages, platform types, the type of platform you used, date and time stamp and other data such as clickstream data, mouse movements, number of rollings, keywords for search and the text you type when you use our website.
The maximum duration time we set for certain cookies is five years after your last visit to our website. You may delete all the cookies from your web browser any time you wish.
Kite-Booking.com may also use third party cookies for analytical reasons. In order to activate their services, these providers need to set up cookies.
For the data collection by Google Analytics for analytical reasons you may visit the following website: Google Analytics Opt-out Browser Add-on.
Only Kite-Booking.com has authorized access to the cookies of Kite-Booking.com. Cookies embedded by third parties are accessed solely by them.
The services provided by Kite-Booking.com do not address to persons under the age of 18. The usage of services is allowed only after the prior consent of the parent or the legal guardian. When we receive information from a child (under the age of 18), we have the right to delete it.
Deletion of the Personal Information furnished to Kite-Booking.com
You have the right to request the deletion of your personal information from our customer database by sending an e-mail at the address firstname.lastname@example.org under the title “Deletion request of personal data”. Nevertheless, the maintenance of limited information may be necessary per example for legal or administrative purposes, such as the maintenance of file or fraud tracking.